Returns & Exchanges
At Relax The Back, we want you to be completely satisfied with your purchase; if your ergonomic apparel doesn't provide the perfect fit, you can return or exchange it within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unwashed and unworn items with original tags attached into the original shipping box or a secure mailer.
Attach the Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing